Have been a customer of Auffenberg Ford for several years. Have purchased six new cars. Have all my service work done there. Recently, unfortunately, my new 2025 Explorer was hit in a parking lot as someone backed into my stopped vehicle caving in the passenger door. The Body Shop did a beautiful job replacing the door with a new door not a used one and repainting to match. Very well done to all. Thanks!
2026-10-17
It was a very good experience and the dealer cares about your time. The people are very nice and done the work I asked them to do. Very pleased with the dealership. I drove three and half hours to buy my SUV. I have it serviced there also. I recommend everyone to go to Ford at Washington Missouri.
2026-10-16
My husband and I recently purchased a 2023 Jeep Compass from Chris Auffenberg Ford. We dealt with Brian Francis and James Setterquist and were extremely pleased with the service we received from both. It was a pleasant buying experience. Thank you to both of these gentlemen.
2026-10-16
We had outstanding service from our sales rep Richard. Got a great deal and was not pressured into buying a higher priced vehicle. We will continue to shop at Kia in Cape Girardeau!
2026-10-14
A great experience from everyone involved with my Sante Fe Hybrid Limited. My salesman was so helpful, easy to talk to, shout out to Kris Kinder for all the information and lessons! Shout out to Matt Isaacs for helping me get the exact car I wanted and a price I could afford. The financing was easy peasy too. I definitely would steer friends and family to this business. Thank you everyone, I am loving this car!
2026-09-02
They treated us with respect. Answered all our questions. They were very helpful. I had two problems with the vehicle, neither of which were their fault. the problems were addressed in a timely manner. I would also like to give a big shout out to Ahz Brantly, He is an outstanding Sales consultant.
2026-08-30
Jeremy, the Service Manager, is the most compassionate, helpful human being. He went out of his way to save three stranded girls when our Hyundai unexpectedly stopped running. He was kind and supportive and will continue to get our business for the service department as well as the dealership. Thank you for being a good person Jeremy!
2026-08-08
Great experience. Called on a Tuesday and got an appointment for Friday, and got my truck back Monday. They did a recall, oil change and tire rotation, safety and emissions, and flushed my transmission and replaced the lead frame to fix a limp mode issue. Super quick turn around. Ash was a great service advisor to work with! Cashier was super friendly and walked me through the entire receipt to make sure everything was done. Truck is working great. First 5 star dealer experience for me and will... More
2026-07-31
Love our new Kia Telluride we bought from Auffenberg Kia in Cape Girardeau! Aaron our salesman was fantastic! We had been looking at Sorentos in line and YouTube and had never compared it to a Telluride. Aaron was careful to explain the various levels of each model detailing each feature we were looking for. He answered all our questions in detail. He setup all the features in the car for us ! He was not rushed and we did not feel we were “talked “ into purchasing. Everyone we met through... More
2026-07-26
Alex was great to work with! He was personable, great and easy to talk with, and I felt no pressure with purchasing! Also he's pretty cute too 😅
2026-07-21