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Home / About Us / Testimonials

How Are We Doing?

At Chris Auffenberg, we make it easy to get the vehicle, automotive service, and financing you need without the hassle. In fact, it’s our straightforward, personal approach that continues to bring our customers to us from across the state. How does that translate to our customers? Here you will find reviews from Chris Auffenberg customers, many of whom have been shopping with us for many years.
 
We hope you will consider leaving a review once you have been in to see us. Thank you in advance for taking the time to do so!
244 Testimonials
4.9 out of 5 stars
5 star
231
4 star
13
3 star
0
2 star
0
1 star
0
Great friendly knowledgeable associates. I have owned 6 Kia vehicles all with great experiences. My last one I purchased from Auffenberg Kia 2018 and put 225,000 miles with no issues. Highly recommend vehicle!
George Verworren
2026-02-17
We found this vehicle online and worked with William on it from start to finish. Everything he did was top Notch and the best customer service I’ve ever had from a dealership. They even picked up my son from the airport to allow him to drive the vehicle back home for us. I would recommend this dealership anytime to anyone, and I hope to be buying a new GMC 1500 Denali or AT4 here in the near future and will certainly reach out to them.
John Dutra
2026-02-15
My wife and I are retired and on a fixed income. When we went into Chris Auffenberg Ford in Washington, I gave Samantha our sales associate nearly impossible conditions that Auffenberg would have to meet in order for me to purchase out Ford Maverick. We honestly didnt expect our visit to last long. But Samantha took a list of our conditions and went to work. She and the team at Auffenberg went to work, and my wife and I drove our Maverick home. If you need a vehicle I would recommend starting with Chris Auffenberg Ford in Washington Mo, they truely care about your needs, and do their best to meet them.... More
Michael Reiner
2026-01-31
I had a great experience working with Samantha Rogoway at Chris Auffenberg Ford in Washington, MO. From the moment we arrived, she was friendly and welcoming without any of the high-pressure tactics you often encounter at dealerships. What really stood out was her honesty and knowledge. Samantha took the time to answer all of our questions and provided helpful information so we could make an informed decision—she never pushed us toward something we didn’t need. It was clear she genuinely caredabout finding the right vehicle for us rather than just making a sale. If you’re looking for a straightforward, no-hassle car buying experience, I highly recommend asking for Samantha. She made the entire process smooth and enjoyable.... More
Bryan Jefferson
2026-01-31
Kyle did a phenomenal job making sure I was 100% satisfied. He explained the process step by step and even went over everything electronic such as onstar, CarPlay, before I left the lot. Jay in the finance department went above and beyond as well making sure I got the best deal there was! I was beyond satisfied and if I could give Kyle, Jay and auffenberg more then 5 stars I would.
Tyler Bryant
2026-01-31
Carlos helped us a lot. He is very friendly and understand the problems about our vehicles.and the techniiam resolves our concerns. Carlos constantly updates us with the progress while our vehicles are in your place. Definitely, will go back whenever the need arises in our vehicles.
Tata Linoca
2026-01-29
I recently purchased a 2026 Buick Envision with the help of Bill Gladson. Bill always manages to find the perfect car for us. He also makes the process extremely easy and quick. We have purchased several vehicles from him and will continue to do so in the future. We sincerely appreciate his knowledge of the vehicles and his friendship.
Brett Bunselmeyer
2026-01-28
We had a great experience with Kyle Morgan. He was considerate and willing to work with us. Kyle was very attentive to our needs and especially the situation we were in. If you're interested in acquiring a new or used vehicle Mr Kyle Morgan is the person to ask for. Thanks again to Kyle Morgan.
Jesus Rosado
2026-01-27
Richard made the process easy and comfortable. He did not pressure me to do anything. He asked me questions and what I was thinking. I had a great experience with Kia and I'm so happy with my purchase.
Ashley Ellison
2026-01-24
The service dept at Chris Auffenberg has a great team. I started taking my suv there for service for about a year.and have been very pleased. In on time, kept up dated if there were any issues or factory recalls. I waited for my suv to be serviced and out the door right on time.Everyone is friendly and knowledgeable.
Kim Marshall
2026-01-24
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